How Do I Uninstall Ozone 10?

CJ4
CJ4 Member Posts: 2 Newcomer

Hello,

I use Komplete 14 and have recently migrated my NI libraries to an external drive. I changed the install path in preferences before performing the reinstallation. Every since, when I attempt to open Ozone 10 I receive an error saying that resources cannot be located. But when I view the installation path, the folder is found successfully but I still get the same error upon loading the plugin.

I find it odd because the plugin still functions, but it is highly annoying to have to receive that message every time. So I attempted to uninstall it, but it has disappeared in my Windows apps preventing me from performing a fresh install. When I attempt to reinstall it after downloading, I receive an installation failed message with a red exclamation symbol in Access. What am I missing or doing incorrectly?

Thank You

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Best Answer

  • CJ4
    CJ4 Member Posts: 2 Newcomer
    Answer ✓

    Thank you. It sorted itself after a few restarts. I think that its odd... I know that I have taken a break from music, and just updated NI Access to the latest edition for Windows.

    Its all sorted now. Thank You

Answers

  • Bryn Owen
    Bryn Owen Member Posts: 23 Member
    edited November 12

    I think to manage Izotope products you can run their Product Portal, then beside each item you own there is a trash bin icon that can be used to uninstall. It is not done from Native Access like the other NI products. Hope this helps. (this may be the old way - I haven't done this in a while - so Ozone 10 might be done differently!)

  • Bryn Owen
    Bryn Owen Member Posts: 23 Member
    edited November 12

    Here's what I see for Ozone 9 Elements.

  • CJ4
    CJ4 Member Posts: 2 Newcomer
    Answer ✓

    Thank you. It sorted itself after a few restarts. I think that its odd... I know that I have taken a break from music, and just updated NI Access to the latest edition for Windows.

    Its all sorted now. Thank You

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