Maschine Software Not Available in Native Access

waterknot

Just got my Mikro MK3. Registered the serial number and successfully installed Native Access. But the Maschine Software is nowhere to be found so I cannot download it. I am incredibly frustrated as this seems to be the key to making the whole thing work.

I am also unable to contact support. I started a chat and it just dead-ended. Any help with downloading Maschine or contacting support directly would be most appreciated.

Thanks!