Maschine 3 freezes while scanning

MaxBerg
MaxBerg Member Posts: 1 Newcomer
edited November 14 in Maschine

Hello, yesterday I updated the Maschine software from 2.0 to 3.0. 

The problem: Machine 3 freezes while scanning in standalone mode. According to the support page, I should delete the VST, VST3 and component files of the instrument/ effect that freezes the scan. I have now done this with 2 programs (Replika XT and Passive EQ). On the 3rd attempt the program crashes with Battery 4. 

Surprisingly, the crash has always happened with NI instruments or effects. 

Question 1: Are there other options for the scan to finally run smoothly? This can't go on forever.

Question 2: If the scan would have has finished at some point: Do I have to/can I reinstall the removed programs? It would be pretty stupid if the removed instruments/effects could no longer be used just because I installed Maschine 3.

I will initially refrain from using machine 3 until there is a sensible solution.

Cheers

Max

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Answers

  • daniel1965
    daniel1965 Member Posts: 5 Member

    same problem here

  • MgP2804
    MgP2804 Member Posts: 16 Member

    Installed Battery 4 on Intel iMac27 5k Retina (2020) using MacOS 15.1. Maschine comes up during scan fine. Not crashing at Battery4. Battery is working too after brief test. Did not test on M3 iMac24 so far.

    Had a freeze during start up with a pretty old Arturia Spark plug-in (https://www.arturia.com/products/drums/spark2/overview). Did delete it from library so far to check on it again later.

  • MgP2804
    MgP2804 Member Posts: 16 Member

    Checked on Replika XT and Passive EQ now: both installed too on Intel iMac. No freeze at scan during start up.

  • Wicjones
    Wicjones Member Posts: 1 Newcomer

    Figured I'd add on to this instead of creating a new question / thread.

    Has there been any answer to how to get this to work? or how to bypass and search for new plugins manually? I'm on a Mac and this has been a nightmare. I'm stuck scanning apps and it hangs on one every few minutes then I'm forced to go and find the VST that's hanging, move into a seperate folder so it won't cause an issue then restarting the Maschine 3 Application again. But this isn't ideal because these VST's are working fine in my other DAWs and i'm going to want to move them back eventually. This rollout hasn't been as smooth as I was hoping. Any help from NI would be greatly appreciated.

  • DiosGnosis
    DiosGnosis Member Posts: 147 Helper

    Maybe we can start a thread of VSTs that give problems @D-One so we can cross reference as a community?

    For instance, I have Waves Diamond, IK Multimedia Max 4, Komplete 14 CE and a smattering of others here and there. I've installed Maschine 3 on 2 Macs without incident. Both installs were pre Sequoia. I've since updated both without issue.

    I've read elsewhere that hitting ESC during scan aborts, but maybe this is only after an initial successful scan???

  • MgP2804
    MgP2804 Member Posts: 16 Member

    "or how to bypass and search for new plugins manually?"

    Just hit Escape during Machine startup. There is also in Maschine somewhere a checkbox, not to do scan at startup.

  • D-One
    D-One Moderator Posts: 3,429 mod
    edited November 14
    https://community.native-instruments.com/discussion/38243/maschine-3-freezes-while-scanning

    Thats odd.. When people have scan issues its usually not with NI's own plugins. Have you inspected your plugin folder for anything unusual, like duplicates for example? Do you really need 3 plugin versions? Try disabling AU in the Prefs for example to diminish problems.

    I've seen some folks fix it by resetting the databases, do it for both Maschine and KK, see if it helps:

    Do a full scan and see if there are any obvious errors reported in the .log file:

    /Users/YOUR_NAME/Library/Logs/Native Instruments/Maschine 3.log

    1 Theres no new options for scanning. 2 Yes, at least in the case of NI's plugs reinstalling should be the goal, with 3rd party ones no, because there might be an issue that needs to be addressed by NI or the vendor.

    Contact support, they have a support tool app that scans your system for problems, maybe it helps.

    https://community.native-instruments.com/discussion/comment/190874#Comment_190874

    Could be useful, I am not sure how aware the folks at NI are of scanning issues, the more data they get the better I guess. At the same time causes seem to differ a lot.

    I can never report this stuff myself as I never had any problems with scanning, Maschine 2 and 3 start up in 2 seconds for me, literally.. I'm conservative with my plugs tho, I only use about 10 different vendors.

    ESC key should always abort the scan afaik.

    https://community.native-instruments.com/discussion/comment/190879#Comment_190879

    Theres only a checkbox for scanning user content at start-up, not Plugins. Plugin Scan is supposed to be 'smart' and only scan newly installed ones.

  • Mert_NI
    Mert_NI Customer Care Posts: 570 mod

    Hello guys, sorry for the issue.

    Have you checked this Knowledge Base Article below:

    Maschine Crashes or Freezes

    Please let us know.

    I hope this helps☺️

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