How can I access products from my old account on my new account?

Jason9876
Jason9876 Member Posts: 1 Newcomer
in Native Access

Hi, I've been blocked from my old account - the email address for which is now inactive - and I need to access products I've previosuly bought. I've created a new account so as to access the products.

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 750 mod
    Answer ✓

    Hello Jason9876, to solve that issue, we will need to merge your accounts.

    For that, please create a support ticket or open a chat support using this link below:

    https://bit.ly/NI_support_NA

    Providing and mentioning(which one is old and which one is new) both of your email addresses, so our team can help you to solve that.

    I hope this helps☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 750 mod
    Answer ✓

    Hello Jason9876, to solve that issue, we will need to merge your accounts.

    For that, please create a support ticket or open a chat support using this link below:

    https://bit.ly/NI_support_NA

    Providing and mentioning(which one is old and which one is new) both of your email addresses, so our team can help you to solve that.

    I hope this helps☺️

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