Komplete Kontrol 3.3.3 Crashes.....

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  • ScottyBready
    ScottyBready Member Posts: 30 Member

    Hey Jeremy! Ok I re-sent it with a dropbox link! Hope that goes through. Appreciate it!

  • Koen
    Koen Member Posts: 3 Newcomer
    edited October 2024

    Hey,

    I updated my KK from version 2.9.6 to 3.3.3 and everytime KK hangs on Scanning GUI in standalone mode. I tried to load KK in Ableton 11 and also there it crashes.

    i removed KK 3.3.3 several times and reinstalled it but it keeps crashing. All goes well until Scanning GUI. I made the turnaround now and installed KK 2.9.6 again besides KK 3.3.3. Result …KK 2.9.6 does work and KK 3.3.3 does not and hangs every time.
    What can I do to keep KK 3.3.3 working.

    • I have Windows 10
    • Ableton LIve 11 suite
    • Komplete Kontrol S MK2 keyboard
    • NI Komplete 14 Collectors Edition
    • Maschine MK2

    Please help me out :-(

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,390 mod
    edited October 2024
    https://community.native-instruments.com/discussion/comment/185435#Comment_185435

    Please get in touch with our support here: https://bit.ly/NI_support_Kontrol

    I've also edited your email out, never a good idea to share private data on a public forum.

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