Why was Scene - Saffron was removed from KOMPLETE 15 Standard on the day of release
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Scene - Saffron was listed as being included in KOMPLETE 15 Standard until day of release.
It is really ethical to offer a product for pre-sale with a list on the website of what includes,And then upon release to remove a product from that list.
The webarchive on Wayback Machine of the page with the list of products in each of the three different KOMPLKETE 15 packages. Scene - Saffron is listed as being included in all three version of KOMPLETE 15. This webarchive is from Sept 19th.
I reached out to them, and they told me it was never included in KOMPLETE 15 Standard.
Best Answer
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it appears now in Native Acces, at least in mine…..btw did you receive the voucher?
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Answers
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Yeah I'm pretty disappointed that it was advertised as included and delivered. This was a small factor in purchasing komplete for me.
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I was under the impression it was too, if you look at the comparison sheet for the three versions the list says there are 4 products included in Standard for the Cinematic and Sound Design Categories, however there are only 3 ticks next to the products in that category, pretty disappointing from NI.
https://www.native-instruments.com/en/specials/komplete/komplete-15/compare/?srsltid=AfmBOorQBTlBGbh5MHQlanJOhTdJ7sMljJM351dZMzA6En3SHWPbJB63
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I raised a ticket with evidence that it was - that was on Monday and I am still waiting.
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It's all over retailers pages too, they should honour this, as people are buying today with those bundled items listed elsewhere.
i.e.
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If you look at the Included products and Compare pages, it is now listed as included. And I can confirm it, having just updated to 15. Check your Native Access. It should be there.
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it appears now in Native Acces, at least in mine…..btw did you receive the voucher?
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