Possible Komplete Kontrol "Next Preset" bug with S88 mk2

iamadan
iamadan Member Posts: 34 Member

Hi,

I'm using Komplete Kontrol with an S88 mk2 on Mac. I've found this issue within Logic Pro (au), Ableton Live 12 (vst3), and Standalone KK.

The basic issue is that next or previous preset from the "Plug-in" screen on the S88 mk2 will always revert to next/previous on the first instrument loaded. Steps to recreate:

  1. Load a preset from any instrument (call it INST-A)
  2. Load a preset from a different instrument (call it INST-B)
  3. From the "Plug-in" screen (e.g. Plug-in is lit up with the macros on screen - not in the browser) press next/previous Preset buttons. The next/previous Preset will be from INST-A and not the currently loaded instrument.
  4. To compare behavior, switch to "Browser" mode after loading INST-B and, from Browser mode, Preset next/prev act appropriately within the instrument.
  5. Try loading multiple instruments/presets (INST-C, INST-D, … INST-n) and next/prev preset will always revert to INST-A, no matter how many presets ago it was if pressing the button from the "Plug-In" screen.

Given the inconsistency and unexpectedness, and the fact that it wasn't always like this, I believe this is a bug and not "as designed". I searched and didn't find anyone else reporting this.

Any thoughts or help here? I'd be happy to expound on anything if it helps.

If it happens to be volume related in some way, I have 237 licensed instrument from various manufacturers and 37 user instruments. I've mostly tested with licensed instruments in my current loaded version.

Thank you!

Best Answer

«1

Answers

  • RDJ
    RDJ Member Posts: 10 Member

    Yup, I can definitely confirm this is a bug and not intended behavior for this keyboard! I have been using the Komplete Kontrol keyboards since the MK1 was first released, I just recently ran into the exact same issue after doing a complete uninstall and reinstall of the Komplete Kontrol software, as well as all of the NKS supported plug-ins I own. Unfortunately, I have not yet found a fix for this.

  • RDJ
    RDJ Member Posts: 10 Member

    The issue is not related to the number of plug-ins installed, I have a total of maybe 50 plug-ins installed at the moment and are experiencing the same issue.

  • iamadan
    iamadan Member Posts: 34 Member

    @RDJ , Thanks! Hopefully someone at NI will read this, if it's not captured as a bug already.

  • RDJ
    RDJ Member Posts: 10 Member

    Submitting a ticket now!

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,689 mod
    Answer ✓
  • iamadan
    iamadan Member Posts: 34 Member

    Thank you! I searched before posting but couldn't find it. Appreciate the confirmation.

  • iamadan
    iamadan Member Posts: 34 Member

    @Kymeia , is this bug related to the bug in the UI where the old library stays in the UI even after loading another. I guess this doesn't even require my using the Kontrol keyboard, but if I load a second instrument into Komplete Kontrol, it plays it, but the UI doesn't change to the new instrument, staying on the first instrument… Seems like the same bug, I'm guessing and probably impacts everyone regardless as to whether they're using a Kontrol keyboard or not…

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,689 mod

    No it seems to be a different bug. The other one is purely graphics related, and affects MK3 and MK2 keyboards, this one seems to be preset related and isn’t affecting me on MK3 so maybe confined to MK2 keyboards

  • RDJ
    RDJ Member Posts: 10 Member

    I subbmitted a video to NI support and they have escalated the issue to their developers and created a bug report (reference KBDSW-7925). They also provided me the KK verison 3.2.1 installer. After installing this, it seems to resolved the issue. Hope it does the same everyone else. I was only provided the installer for Mac.

    https://drive.google.com/file/d/1PxuPJO25Glc4jinm2Ei4gH633FNwYau4/view?usp=drive_link

    Cheers!

  • RDJ
    RDJ Member Posts: 10 Member

    After installing the KK version 3.2.1 (provided by NI Support) this seems to have fixed the Preset switching issue. However, after playing around a bit, I noticed that some (but not all) of my NKS Supported plugins populate in the KK browser (both stand-alone app and VST3). For example, only about half of Aurtira Plugins populate. Also, for the plugins that do not show-up in the KK browser, I tried to load them manually via the "Plugins" dropdown menu, and while they do show up in the "Plugins" dropdown menu (as they would or should, if they were not an NKS supported plugin). However, they fail to load when selected. I guess we will see what happens after I have rescanned all of the plugins, that is assuming ScanApp can successfully finish scanning my plugins. ScanApp has crashed and hung more than 3 times already.

  • RDJ
    RDJ Member Posts: 10 Member

    ScanApp Error

  • iamadan
    iamadan Member Posts: 34 Member

    Thanks. FWIW, I just tried 3.2.1 as you posted, and my Arturia plugins stayed present in the downgrade (from 3.3.2 to 3.2.1). Posting a screenshot of Arturia plugins in case there's a difference between what we each have. I have all of the currently available Arturia plugins except Minibrute and Spark, along with a few prior versions. I spot checked presets through a few of them and it seems ok. Plus, the preset buttons work correctly now.

  • RDJ
    RDJ Member Posts: 10 Member

    Rescanning the plugins did NOT resolve the issue of the plugins not populating in KK browser.

  • iamadan
    iamadan Member Posts: 34 Member

    I didn’t lose any instruments in the downgrade, so I’m going to hold off on rescanning right now since I’m working on something. I can try later this week though.

  • RDJ
    RDJ Member Posts: 10 Member

    Thanks for the screenshot, I am def missing some plugins. Curious though, is AnalogLab not NKS supported?

Back To Top