About my maschine software

harryocansey
harryocansey Member Posts: 2 Newcomer
in Maschine

So i bought a maschine mk3 used from a retail store and i tried registering the product didnt work so i bought the maschine 2 software and it gave me a demo instead . how do i get my full version

Best Answer

  • rephazed
    rephazed Member Posts: 9 Member
    Answer ✓

    Just open up a support case. You'll be asked to provide photos of the purchase order (receipt), and the hardware sticker with the serial on it, and the license will be released for registration. I've bought multiple Maschine products this way, and the support team always came through.

    https://support.native-instruments.com/hc/en-us/articles/360001024029-License-Transfer-Why-Is-My-Product-Not-Transferable

Answers

  • rephazed
    rephazed Member Posts: 9 Member
    Answer ✓

    Just open up a support case. You'll be asked to provide photos of the purchase order (receipt), and the hardware sticker with the serial on it, and the license will be released for registration. I've bought multiple Maschine products this way, and the support team always came through.

    https://support.native-instruments.com/hc/en-us/articles/360001024029-License-Transfer-Why-Is-My-Product-Not-Transferable

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