I have paid for Massive, Kontakt7, Guitar Rig 6 Pro and a host of other NI software. However, after I stopped the Native Access Subscription, last year, I have been unable to access any of my paid software. I have contacted Native Instruments and they have not been very helpful. Rather than giving me access to my paid account they have provided articles, which do not solve the issue of my account access. Where else can I go to - to find some redress and to be able to access my account?