Hello,
My husband is having issues I'm not having with his version of Sunburst just showing constant swirling circle. All other instrument will load, but this one. I have the same instruments on my system. We are basically identical. I have had no issues with mine loading just fine, but his sunburst just scrolls. One it finishes scrolling it will then load, but every time he tries to load a different, or additional instances the little circle scrolls again.
I am at the end of my pay-grade now on what I can do to solve the issue…I have exhausted all the techie things I could think of to do. There seems to be something simple I have overlooked.
I have compared locations etc on both systems. Nothing seems out of place. I'm concerned that there is a weird or corrupted version of Kontak 7 on his system. We are using the same version of Kontak as well.
I have uninstalled, reinstalled, repaired, located, moved, etc…I have tried so many things that the list is extensive. Is there a nice, kind hearted, and patient individual who might throw a few hints my way. I really feel like I missed something. I really don't know where to turn at this point.
Considering my instruments work fine, and his don't I am perplexed.
I have no screenshot to share as there is nothing that would be visible.
Thank you in advance for your time and consideration,
Annie :)
