License transfer bounced back

Nana Yeboah Ababio
Nana Yeboah Ababio Member Posts: 1 Newcomer
in Komplete Kontrol

I bought second hand komplete kontrol MK3 and the seller transferred the licenses to me but gmail had limited my storage use at the time so the mail bounced back and never got into may email. how do I get the mail back from NI?😪

Answers

  • Daniel jay
    Daniel jay Member Posts: 50 Member

    Hi, I sold my machine mk3 last Month and I remember they send the license transfer code to me. If you contact the person you bought it from he should have the transfer code.

  • Kubrak
    Kubrak Member Posts: 3,129 Expert

    Exactly, the buyer has the Transfer Code and it is usable till used or cancelled by seller.

    So, the easiest way is to ask seller to send the Transfer Code once more. It should be no problem, if will communicate. If not, NI Support may probably help….

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