Fader volumen deck B

Interstudio

good afternoon, I'm having problems with the volume fader on deck b of my s4 mk3 console, when I turn it up all the way it gives me errors in the software, it tells me that it's not all the way up and when I lower it I still hear the low fader but it can be heard I have tried to clean it with CRC without any success, could you help me?

Martiniix_NI

Hello!

have you tried this in a different computer? Does it happen the same? It is true that maybe there is something not letting the fader go all the way up.

Interstudio

hellooo!! thanks for answering me. If I have tried it on another computer, I think that the volume fader on deck B is broken, since the other 3 are correct. I have seen video tutorials where they change an internal board where these 4 faders go, the problem is that outside of native instruments I do not see the possibility of acquiring it and sending it to be repaired to native out of warranty it will be financially painful!!

Martiniix_NI

Oh I see! Still you can contact our Hardware team for some help.

https://bit.ly/NI_support_Hardware

Martiniix_NI

Hello!

have you tried this in a different computer? Does it happen the same? It is true that maybe there is something not letting the fader go all the way up.

Interstudio

hellooo!! thanks for answering me. If I have tried it on another computer, I think that the volume fader on deck B is broken, since the other 3 are correct. I have seen video tutorials where they change an internal board where these 4 faders go, the problem is that outside of native instruments I do not see the possibility of acquiring it and sending it to be repaired to native out of warranty it will be financially painful!!

Martiniix_NI

Oh I see! Still you can contact our Hardware team for some help.

https://bit.ly/NI_support_Hardware