Okay, here's my current dilemma I'm facing, when I had Native Access installed on my computer before, the Maschine 2 software was in the library section of Native Access, I installed Native Access 2 on my new Acer Nitro V 16 laptop, and all the software, except Maschine 2 was listed in library, so, I went onto the Native Instruments website to see if there was a download link to download the Maschine 2 software, the only one I found was for the Maschine 2.0 Software Update, okay, so, I bought the software update, installed it via Native Access 2, went to enter my serial number I got after buying the update, and I get this message:
"Your account is missing the base product for this serial"
So, apparently, I need the original version of the Maschine 2 software installed first in order to install and then activate the Maschine 2.0 software with the serial I got when I bought the update, but I couldn't do that because the original Maschine 2 software was not available in the Native Access 2 library.
Looks like I'm stuck with software I legally bought, and paid Au$149.00 for, that I can't even use now.
I've had no luck whatsoever with Native Instruments support, all it has done is made me run around in circles.
