Traktor Pro not showing in native access anymore

Jaime Stems
Jaime Stems Member Posts: 2 Newcomer
edited October 22 in Traktor Software & Hardware

I've sent an email to NI support but didn't get an answer and it's been weeks now so I'm hoping to get a better result here.

Over the years I've bought several Traktor hardware gear each time I got a license for Traktor Pro. Recently I sold my S4 and transferred the license, however I still own a registered F1 unfortunately it seems I don't have a Traktor license attached to it anymore. Indeed when I log into Native Access, Traktor Pro doesn't appear anywhere anymore so I can't claim the Traktor Pro 3 owner 50% discount to get Traktor Pro 4.
Is it possible that when I transferred the S4 license, the F1 Traktor Pro license also got transferred by error?

Best Answer

  • Jaime Stems
    Jaime Stems Member Posts: 2 Newcomer
    Answer ✓

    ah! That would explain it…Thanks a lot.

Answers

  • lord-carlos
    lord-carlos Member Posts: 3,589 Expert

    I don't know about back in the day, but currently the F1 does not come with Traktor Pro.

    It's just an addon unit.

  • Jaime Stems
    Jaime Stems Member Posts: 2 Newcomer
    Answer ✓

    ah! That would explain it…Thanks a lot.

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