Problems with KK S88 Mk2

dangerfreak

Good evening,

After installing the KK Software Version 3.3.0 my S88 Mk 2 keyboard isn't recognized anymore. Operating system is MS Win 10. Before this software update it worked properly. Any idea for a solution? How do I do a roll-back to the version before? Many thanks in advance for your help!!!

Matthew_NI

We have yet to be able to reproduce the issue, rather frustratingly (I believe that what you're seeing is very real). I have an M32 and an SMK2 both working with KK3.3 on my computer, and other internal setups as well.

Whilst we continue to diagnose, if it is in any way helpful, here is temporary access to the prior installers for KK 3.2.1:

https://drive.google.com/drive/folders/1dRk62GOAX2tQGeTVOSpTiJKpmtDhesGP?usp=sharing

Let us know if that resolves the issue temporarily. Thank you for your report and your patience.

KarlKaos

I have the same problem with my S61 MK2. Just updated and keyboard doesn't get recognized any more

lyrgh

check this out, maybe it helps:

https://community.native-instruments.com/discussion/34346/canot-control-the-patches-and-browser-with-komplete-kontrol-s61-mk2

Matthew_NI

We have yet to be able to reproduce the issue, rather frustratingly (I believe that what you're seeing is very real). I have an M32 and an SMK2 both working with KK3.3 on my computer, and other internal setups as well.

Whilst we continue to diagnose, if it is in any way helpful, here is temporary access to the prior installers for KK 3.2.1:

https://drive.google.com/drive/folders/1dRk62GOAX2tQGeTVOSpTiJKpmtDhesGP?usp=sharing

Let us know if that resolves the issue temporarily. Thank you for your report and your patience.