Crash on startup - Kontakt 6

I just installed Kontakt 6 to use The Free Orchestra and it won't even start. As soon as I open it it gives me this error.
I tried to look at the crash file myself but is binary or encrypted, I can't read it…
So I tried to look for the mentioned "technical support" but I couldn't find a way to contact it… the best I could find is this:
Will someone ever reply? What's the correct way to send my "nicrash" file to somebody that can read it? I would read it myself since I'm a programmer and I could try to understand the problem behind it, but no… that would be too easy.
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P.S: I did everything that was written on https://support.native-instruments.com/hc/en-us/articles/115004169849-Kontakt-Crashes and https://support.native-instruments.com/hc/en-us/articles/210296425-My-NI-Software-Crashes-at-Startup-Windows.
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