Reconnecting Maschine to another MacBook
Hi, I registered Maschine to my old MacBook, which is no longer working and I've probably not used Maschine for about 3 years as needed to get a new MacBook. I have today tried to register Maschine to new MacBook Air, but did not recognise my email and password and I may have registered with an old email (but I no longer have access to that account). I have not been able to register the serial to new MacBook as it is already registered.
I should be ever so grateful for help to re-register serial.
Many thanks, Sophie
Best Answer
-
You have to contact support.
Login, and scroll down here, there should be a chat bubble. I think you will need to answer a few messages to a bot after which it will let you contact a human: https://support.native-instruments.com/hc/en-us/sections/18115022767005
I can highly recommend the use of a password manager .. and not registering accounts on temporary email accounts.
0
Answers
-
You have to contact support.
Login, and scroll down here, there should be a chat bubble. I think you will need to answer a few messages to a bot after which it will let you contact a human: https://support.native-instruments.com/hc/en-us/sections/18115022767005
I can highly recommend the use of a password manager .. and not registering accounts on temporary email accounts.
0
Categories
- All Categories
- 19 Welcome
- 1.5K Hangout
- 61 NI News
- 778 Tech Talks
- 4K Native Access
- 16.4K Komplete
- 2K Komplete General
- 4.3K Komplete Kontrol
- 5.7K Kontakt
- 1.6K Reaktor
- 377 Battery 4
- 835 Guitar Rig & FX
- 425 Massive X & Synths
- 1.3K Other Software & Hardware
- 5.7K Maschine
- 7.2K Traktor
- 7.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators