Is there any support at all ??

dullitch
dullitch Member Posts: 3 Newcomer
edited October 2024 in Native Access

I have just spent a lot of money on software which Native "Access" refuses to download even after I have followed every help advice from NI and other users.

Is there anybody at NI that can create a help ticket and help me out? Anybody?

It seems impossible to actually contact a real human being in this company.

Is anybody there?

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓

    Hello dullitch, I have created a support ticket and send you an email according to your issue. Can you please check your email and lets make the troubleshooting for the issue there to solve this as soon as possible☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod
    Answer ✓

    Hello dullitch, I have created a support ticket and send you an email according to your issue. Can you please check your email and lets make the troubleshooting for the issue there to solve this as soon as possible☺️

  • dullitch
    dullitch Member Posts: 3 Newcomer

    Thank you Mert_NI .. that's hopeful.

    I am in the process of reloading O/S and retrying all the NI troubleshooting walkthroughs just to make sure I have applied them correctly. I will definitely engage with the support ticket if this fails if you could bear with me.

    Many thanks for getting back to me….here goes

  • Mert_NI
    Mert_NI Customer Care Posts: 655 mod

    Hello again dullitch, I hope this will help to solve the issue☺️

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