Glitches with Kontrol MK3 and Ableton

System
System Posts: 44 admin
edited October 22 in Komplete Kontrol
This discussion was created from comments split from: Lastest version of Komplete Kontrol will Crash Mac Sonoma 14.3.1.

Comments

  • Andrei David
    Andrei David Member Posts: 4 Member

    Now it's not rebooting after I updated my OS to 14.5 Sonoma. But now still it's glitching when open through Ableton Komplete Kontrol plugin, always when I press a key from my Kontrol S61 or when I press a key on my keyboard to use it like a Midi it's turning for a split second the screen black. This does just when I open Komplete Kontrol in Ableton, in standalone app it doesn't do that. As for Kontakt 7 it does like that but not that often how it does in Komplete Kontrol, and what I observed It does like that in other Native Instruments plugins sometime I use 3.2.1 Version on Komplete Kontrol and Kontakt 7 is 7.10.5

    For the key activating problem I checked now it does that just in Komplete Kontrol standalone app. As for Kontakt 7 standalone it doesn't do that but I noticed the keys are not working, I try to load a plugin and a sound and the lights on the keyboard are blue and in the app it's blue highlighted as well and doesn't work. So I press the keys on my Kontrol S61 and nothing.

    I wanted to attach videos with the problems but it doesn't allow me to share links.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    I've created this thread since your issue does not seem to be the same that was fixed by the Sonoma update.

    Can you try the following:

    Can you check if your keyboard is set to MIDI 1.0 or MDI 2.0? It's in the hardware settings on the keyboard itself, please switch it to MIDI 1.0

    Then, as prompted by the keyboard here:

    Turn off the keyboard and delete the Kontrol MK3 in your Audio & MIDI setup, found in Utilities. Turn the keyboard back on, is it working normally now?

    Now about the keys:

    Also, what I discovered is that if I press the white A and B keys on my Kontrol S61 from the right side, as well as the B flat key, it makes my Record, Play, and Stop buttons on my keyboard light up. When I press those buttons, I can hear my keyboard playing the same notes (A, B, and B flat), and the lights on those keys also light up.

    You mean this is happening in Komplete Kontrol in standalone, with no other software open?

    Oh and I've enabled you to post videos.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod
    edited June 17

    What version of Ableton are you running, and have you followed the steps here?

    https://support.native-instruments.com/hc/en-us/articles/4406832231441-How-to-Integrate-Your-Kontrol-Keyboard-with-Your-DAW

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