hello, I have a tractor s2, I lost my email and now I can't download the program, help! I have the k

Sem

hello, I have a tractor s2, I lost my email and now I can't download the program, help! I have the key, password, but it is tied to another email

PoorFellow

https://community.native-instruments.com/discussion/31699/hello-i-have-a-tractor-s2-i-lost-my-email-and-now-i-cant-download-the-program-help-i-have-the-k

This is a matter for N.I. Account Support , you need to contact N.I. Account Support

Treat it like an account that you have no longer access to. Check this article "I Have No Access to My User Account" , so use the account created for communicating with us here in the forum.

Then : (You need to use browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Scroll down to bottom of page N.I. Account Support and log in

Then click the Contact support

Then again scroll down and click the Contact N.I. support that shows

Then yes , damn it ! , then you have to click the Contact N.I. support again

1: Do you need help with the activation or installation of a product?

NO

2: Is your question about License Transfers / 2nd hand purchases?

NO

3: Do you have 2 NI accounts and want to merge them?

NO

4: Are you experiencing problems with your email address or password for your NI account?

I have password issues

5

My password is invalid

6 If your password is invalid, please try the following

That Doesn't help

7 OK! Let's gather some information specific to your issue.

Describe your problem in ONE sentence , this is the opening of your ticket .

PoorFellow

https://community.native-instruments.com/discussion/31699/hello-i-have-a-tractor-s2-i-lost-my-email-and-now-i-cant-download-the-program-help-i-have-the-k

This is a matter for N.I. Account Support , you need to contact N.I. Account Support

Treat it like an account that you have no longer access to. Check this article "I Have No Access to My User Account" , so use the account created for communicating with us here in the forum.

Then : (You need to use browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Scroll down to bottom of page N.I. Account Support and log in

Then click the Contact support

Then again scroll down and click the Contact N.I. support that shows

Then yes , damn it ! , then you have to click the Contact N.I. support again

1: Do you need help with the activation or installation of a product?

NO

2: Is your question about License Transfers / 2nd hand purchases?

NO

3: Do you have 2 NI accounts and want to merge them?

NO

4: Are you experiencing problems with your email address or password for your NI account?

I have password issues

5

My password is invalid

6 If your password is invalid, please try the following

That Doesn't help

7 OK! Let's gather some information specific to your issue.

Describe your problem in ONE sentence , this is the opening of your ticket .