Just bought some soft synths and I can't install

chuymatt
chuymatt Member Posts: 1 Newcomer
edited October 22 in Native Access

Apparently Native Access is blocking my access to the instrument that I payed for. It seems to think that there is no internet. I have no VPN or any particular firewall that would prevent access to an auth server (all other such requirements from other applications are doing fine).

While not explicitly what I seem to be reading into the forums here today, is this the same issue? I have a reciept. I have a SN. I just don't get to play?

Screenshot 2024-05-28 at 6.44.24 PM.png

Answers

  • PK The DJ
    PK The DJ Member Posts: 1,938 Expert

    It might be a good idea to provide some information.

    Are you on Mac or PC? What's your OS? Which version of Native Access are you using? Which soft synths did you buy?

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