traktor pro 3 updating not complete

zevedeos

Hello, i have an issue with traktor pro 3 still updating after 2 hours through na, in the past this process completed after some minutes, i don't want to risk and stop the updating.

Windows 10 pro.

Any idea?

Ryan_NI

Hey @zevedeos, I'll shoot you a private message to see if we can get this sorted out for you.

Mantxu

Hello, I am having the same issue while updating to the last version, it takes very long installing the update but always ends in error.

Windows 10 Pro.

Rich_NI

Hi @Mantxu

Please quit / force quit Native Access and restart your computer.

Next, try installing the product via the following link: 

https://drive.google.com/file/d/15oVqUaThfqmQE5esijuaw3mPUS1bJNYL/view?usp=drive_link

Finally, relaunch Native Access so that it can correctly authorise. 

If the issue persists, please let us know.