black screen on my maschine studio machine

chris L
chris L Member Posts: 1 Newcomer
edited October 2024 in Maschine

Hi I have the native instruments maschine studio machine and when I turn it on the screen remains black. I turn it off and back on and it's still black. Can someone help me with this problem. Thank You!!

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,390 mod

    You mean completely black? Like no light animation when you plug it, etc..? Have you tried in another USB port? Another USB cable?

    If it gets animated when you plug it but then goes black you could try the following: My Maschine Controller Does Not Start

    If there's no light at all, it's most porbably a hardware default, so please try on a different computer, if it behaves the same then get in touch with our Hardware department: https://bit.ly/NI_support_Hardware

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