S61 mk3 single key not working in Logic

Impulse
Impulse Member Posts: 12 Member
edited October 22 in Komplete Kontrol

Hi guys,

first post here ,I e had an s61 mk3 for a while now and noticed that the D-1 key has a brighter light above it than the others and doesn’t work anymore even though it’s sending midi to logic??

im stumped,

Mac Studio m1 ,64gb,2tb

please help!!

thanks in advance

mark

«1

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @Impulse What about in Komplete Kontrol in standalone? Does the key work there?

    If you use MIDI monitor, without any music software runing (not even Komplete Kontrol), what does it show? Is there activity on this key? How to Monitor the Input of a MIDI Controller

    If it's only happening in Logic, it's probably a wrong setup in Logic, there are so many options that sometimes users set them up by accident. The easiest/fastets way to fix it then is to reset Logic to default by deleting this file: Macintosh HD/Users/Username/Library/Preferences/com.apple.logic10.plist

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User_Library3_2.gif

    This will reset Logic to default so it means all your custom settings will be gone.

  • Impulse
    Impulse Member Posts: 12 Member

    thanks for the answer,it’s really odd but logic sees the midi input but still it won’t play any notes and why is that one key lit up brighter on kongrol ? I’m really stumped!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @Impulse Have you followed the steps above or not? What does it show in MIDI monitor?

  • Impulse
    Impulse Member Posts: 12 Member

    yes followed the steps,also my midi monitor and logic are seeing the midi message but no notes playing,it’s almost like that 1 key is muted

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    And deleting the Logic plist file didn't fix it? That's what usually fixes it. If it's only happening in Logic, it's definitely an issue with some settings in there.

  • Impulse
    Impulse Member Posts: 12 Member

    it’s not playing anything outboard either,plugged into my virus,hydra synth and argon and nothing sound wise,it’s odd why the blue backlight in the unit is lit up brighter behind that key,almost indicating a fault with that key

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    Well, that's why I asked if it was also happening in Komplete Kontrol in standalone. Have you checked? How is the keyboard connected to your hardware synths? With a MIDI 5 Pin cable directly from the keyboard?

  • Impulse
    Impulse Member Posts: 12 Member

    it’s by usb c to the Mac Studio,I will run more tests after work and post the results,thanks for the help😁

  • PoorFellow
    PoorFellow Moderator Posts: 4,887 mod

    Maybe you should try removing and re-add the keyboard in Mac Preferences or where it is in Mac ? Or check for something other Midi settings reset in Mac system !?

  • Impulse
    Impulse Member Posts: 12 Member

    I will be going through all of that tonite again,it’s so wierd

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    https://community.native-instruments.com/discussion/comment/149736#Comment_149736

    Ok but then how are your synths connected to the Mac Studio?

  • Impulse
    Impulse Member Posts: 12 Member

    straight into the Mac for any that have software attached ie:modal app,access vst and NI komplete and then any that don’t have software go through my mio xl and are triggered via 5pin midi.

    Its definitely a hardware issue as it happens on mac and pc with logic and acid respectively,also no matter what octave I’m in it always plays D2 whilst all other keys play correctly,also for the key at fault there is no midi on/off signal but it reads the aftertouch.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    Ok, for troubleshooting purposes, can you reproduce the issue without the MIO interface, with the keyboard either connected to the computer or directly connected from the MIDI 5Pin out of the keyboard to your synth?

    If the MIDI monitor "sees" these notes going out of the keyboard and the issue is not present in Komplete Kontrol in standalone there is probably something going wrong either with the MIDI interface and/or the DAWs.

  • Impulse
    Impulse Member Posts: 12 Member

    it’s the same if just plugged into the Mac or pc with nothing else,no matter which computer,program or configuration it doesn’t change.

    It’s got to be a faulty key bed.

    What are your thoughts?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    I'm confused, what happens when you monitor the MIDI with no music software at all? How to Monitor the Input of a MIDI Controller

    If you hit this particular key, do you get note on/note off? Do you get all levels of velocity?

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