Since this last maintenance, impossible to log in via Native Access 3.8.1

f.doison@gmail.com
f.doison@gmail.com Member Posts: 12 Newcomer
edited October 22 in Native Access

I was able to connect until thos maintenance of yesterday morning, tyhe 28th. Since, and after two reinstallations, no way to connect (log in)

What the matter !!!

20240229-0031 Capture.PNG

Before your maintenance, I have the trouble during attemps to download updates ... But, I can connect. Now. Nothing at all !!!


See Franky for the support who will remember all the kind messages (mails) I sent !!!

Best Answer

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @f.doison@gmail.com Have you tried these steps? Native Access Error: "Unable to log in"

    If that didn't help, please get in touch with my colleagues here: https://bit.ly/NI_support_NA

    Also, it's not great to have your personal email on display in a public space, if you wish to change your user name, please sned me a direct message with the user name you would like to show.

  • Psyearth5
    Psyearth5 Member Posts: 337 Member

    Today Access is Working on Windows 10 after two months and I have to express my happiness and gratitude.

    I don't have answer but I will be patient and go over the Manual and I would even wait if I already have installed instruments and I would be more focused on Music because I am 100% sure that this current problem will be solved but what I'm trying to say is just don't panic and first go iver your priorities.

    My were to finish Music I was working on and until then I wouldn't stress myself, just be patient. I wish you all the best

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