Crash Guitar Rig 6 and 7

OTC
OTC Member Posts: 7 Newcomer
edited October 2024 in Guitar Rig & FX

Hi everybody, my Mac M1 crash when i adjust different amp. It's shuffle but very.. boring.

Disk is allowed and all is fine with Guitar Rig 5.


Thanks guys

Best Answer

  • OTC
    OTC Member Posts: 7 Newcomer
    Answer ✓

    Yes, received ! Thanks so much ✌️

Answers

  • OTC
    OTC Member Posts: 7 Newcomer

    On last version from Logic Pro sorry, i didn't precise

  • PoorFellow
    PoorFellow Moderator Posts: 5,290 mod
    edited February 2024
    https://community.native-instruments.com/discussion/comment/135575#Comment_135575

    Version of Mac OS used ? Version of Logic Pro ? Versions of Guitar Rig 6 and 7 if you know ? Any error messages that you can share ?

  • OTC
    OTC Member Posts: 7 Newcomer

    Mac M1 last version of Sonata, last version of Logic Pro and Guitar Rig 7.0.2.

    The beginning of rapport from crash msg is : 

    (Thanks)



    -------------------------------------

    Translated Report (Full Report Below)

    -------------------------------------


    Process:        Logic Pro X [31511]

    Path:         /Applications/Logic Pro X.app/Contents/MacOS/Logic Pro X

    Identifier:      com.apple.logic10

    Version:        10.8.1 (5906)

    Build Info:      MALogic-5906000000000000~2 (1A56)

    Code Type:       X86-64 (Translated)

    Parent Process:    launchd [1]

    User ID:        501


    Date/Time:       2024-02-24 17:06:34.1322 +0100

    OS Version:      macOS 14.3.1 (23D60)

    Report Version:    12

    Anonymous UUID:    7993E4FC-2767-36F8-89F0-EDADC112D03C


    Sleep/Wake UUID:    8D3645D4-BA19-469C-947D-0995B0E093C1


    Time Awake Since Boot: 370000 seconds

    Time Since Wake:    1352 seconds


    System Integrity Protection: enabled


    Notes:

    PC register does not match crashing frame (0x0 vs 0x1638C6547)


    Crashed Thread:    0 Dispatch queue: com.apple.main-thread


    Exception Type:    EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:    KERN_INVALID_ADDRESS at 0x0000000000000000

    Exception Codes:    0x0000000000000001, 0x0000000000000000


    Termination Reason:  Namespace SIGNAL, Code 11 Segmentation fault: 11

    Terminating Process:  exc handler [31511]


    VM Region Info: 0 is not in any region. Bytes before following region: 4374302720

       REGION TYPE          START - END     [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

       UNUSED SPACE AT START

    --->  

       __TEXT           104ba9000-106d6d000  [ 33.8M] r-x/r-x SM=COW ...S/Logic Pro X


    Error Formulating Crash Report:

    PC register does not match crashing frame (0x0 vs 0x1638C6547)


    Kernel Triage:

    VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter

    VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter

    VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter

    VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter

    VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter



    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0  Guitar Rig 7              0x1638c6547 NI::RIG::DB::MacroControl::setValue(float, bool) + 39

    1  Guitar Rig 7              0x16370cff3 NI::RIG::COMP::Parameter<float>::__setValue(float const&, bool) + 179

    2  Guitar Rig 7              0x16370bee1 NI::RIG::COMP::Parameter<float>::updateInternalValue() + 193

    3  Guitar Rig 7              0x163a66312 ni::guitarrig::qt::MacrosQUI::onTimer() + 66

    4  Guitar Rig 7              0x163a1ebf9 ni::guitarrig::qt::QRack::onTimer() + 25

    5  Guitar Rig 7              0x16367438f ni::guitarrig::gui::GuitarRigEditor::timerEvent(NI_6_5_3_R2::QTimerEvent*) + 31

    6  Guitar Rig 7              0x166205c97 NI_6_5_3_R2::QObject::event(NI_6_5_3_R2::QEvent*) + 103

    7  Guitar Rig 7              0x164555c57 NI_6_5_3_R2::QApplicationPrivate::notify_helper(NI_6_5_3_R2::QObject*, NI_6_5_3_R2::QEvent*) + 247

    8  Guitar Rig 7              0x164556aff NI_6_5_3_R2::QApplication::notify(NI_6_5_3_R2::QObject*, NI_6_5_3_R2::QEvent*) + 495

    9  Guitar Rig 7              0x1661c9139 NI_6_5_3_R2::QCoreApplication::notifyInternal2(NI_6_5_3_R2::QObject*, NI_6_5_3_R2::QEvent*) + 169

    10 Guitar Rig 7              0x16630daae NI_6_5_3_R2::QTimerInfoList::activateTimers() + 942

    11 Guitar Rig 7              0x165f72be7 NI_6_5_3_R2::QCocoaEventDispatcherPrivate::activateTimersSourceCallback(void*) + 423

    12 CoreFoundation           0x7ff812637716 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

    13 CoreFoundation           0x7ff8126376b9 __CFRunLoopDoSource0 + 157

    14 CoreFoundation           0x7ff812637488 __CFRunLoopDoSources0 + 215

    15 CoreFoundation           0x7ff8126360f8 __CFRunLoopRun + 919

    16 CoreFoundation           0x7ff812635799 CFRunLoopRunSpecific + 557

    17 HIToolbox              0x7ff81d3ed9d9 RunCurrentEventLoopInMode + 292

    18 HIToolbox              0x7ff81d3ed616 ReceiveNextEventCommon + 201

    19 HIToolbox              0x7ff81d3ed531 _BlockUntilNextEventMatchingListInModeWithFilter + 66

    20 AppKit               0x7ff815ba7c39 _DPSNextEvent + 880

    21 AppKit               0x7ff8164b1804 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1304

    22 Logic Pro X              0x10633bacd 0x104ba9000 + 24718029

    23 AppKit               0x7ff815b991b2 -[NSApplication run] + 603

    24 AppKit               0x7ff815b6d1c1 NSApplicationMain + 816

    25 Logic Pro X              0x105676fc3 0x104ba9000 + 11329475

    26 dyld                  0x20761a386 start + 1942


    Thread 1:: com.apple.rosetta.exceptionserver

    0  runtime               0x7ff7ffc6b294 0x7ff7ffc67000 + 17044


    Thread 2:: caulk.messenger.shared:17

    0  ???                 0x7ff8a2ad2a78 ???

    1  libsystem_kernel.dylib       0x7ff81251b9aa semaphore_wait_trap + 10

    2  caulk                0x7ff81d109c7e caulk::semaphore::timed_wait(double) + 150

    3  caulk                0x7ff81d109b98 caulk::concurrent::details::worker_thread::run() + 30

    4  caulk                0x7ff81d1098bc void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*>>>(void*) + 41

    5  libsystem_pthread.dylib       0x7ff81255b202 _pthread_start + 99

    6  libsystem_pthread.dylib       0x7ff812556bab thread_start + 15


    Thread 3:: caulk.messenger.shared:high

    0  ???                 0x7ff8a2ad2a78 ???

    1  libsystem_kernel.dylib       0x7ff81251b9aa semaphore_wait_trap + 10

    2  caulk                0x7ff81d109c7e caulk::semaphore::timed_wait(double) + 150

    3  caulk                0x7ff81d109b98 caulk::concurrent::details::worker_thread::run() + 30

    4  caulk                0x7ff81d1098bc void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*>>>(void*) + 41

    5  libsystem_pthread.dylib       0x7ff81255b202 _pthread_start + 99

    6  libsystem_pthread.dylib       0x7ff812556bab thread_start + 15


    Thread 4:: com.apple.NSEventThread

    0  ???                 0x7ff8a2ad2a78 ???

    1  libsystem_kernel.dylib       0x7ff81251ba2e mach_msg2_trap + 10

    2  libsystem_kernel.dylib       0x7ff812529e3a mach_msg2_internal + 84

    3  libsystem_kernel.dylib       0x7ff812522b62 mach_msg_overwrite + 653

    4  libsystem_kernel.dylib       0x7ff81251bd1f mach_msg + 19

    5  CoreFoundation           0x7ff812637849 __CFRunLoopServiceMachPort + 143

    6  CoreFoundation           0x7ff8126362bc __CFRunLoopRun + 1371

    7  CoreFoundation           0x7ff812635799 CFRunLoopRunSpecific + 557

    8  AppKit               0x7ff815d04aac _NSEventThread + 122

    9  libsystem_pthread.dylib       0x7ff81255b202 _pthread_start + 99

    10 libsystem_pthread.dylib       0x7ff812556bab thread_start + 15

  • PoorFellow
    PoorFellow Moderator Posts: 5,290 mod
    edited February 2024

    Does this happen also with the Guitar Rig 6 and 7 as stand-alone app ? or only in the Logic Pro DAW ?

    I am not sure about this at all , and please backup your Mac using TimeMachine or what it is called before trying this so you can go back , but you could try to run the AppCleaner to see if that makes any difference !

    P.S.

    I think that Guitar Rig 6 is not compatible with macOS 14 Sonoma ! (Compatibility of Native Instruments Products on macOS)

  • OTC
    OTC Member Posts: 7 Newcomer

    I already recorded many songs with Guitar Rig 5 and I can't erase all Guitar Rig to start from scratch.. can't take the risk to lose all settings.. Especially that all is working fine with the 5.

    The problem appeared when I installed version 6. I erase all Guitar Rig Pro 6 before installing the new 7 but same issue.

    Seems OK on Standalone.. Think its a compatibilty problem with Logic Pro 😥

  • PoorFellow
    PoorFellow Moderator Posts: 5,290 mod
    https://community.native-instruments.com/discussion/comment/135812#Comment_135812

    I will try to see if Jeremy_NI have some wise words !

  • OTC
    OTC Member Posts: 7 Newcomer

    Thanks, nice 😊

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,187 mod

    @OTC Are you using Logic is Rosetta mode? To use Guitar RIg 5 you should. Does Logic crash in Rosetta and in native mode?

    Do Guitar rIg 6 & 7 and Logic all have full disk access? How to Enable Full Disk Access on macOS

  • OTC
    OTC Member Posts: 7 Newcomer
    edited February 2024

    @Jeremy_NI , Yes I use Logic with Rosetta, I checked the box when I noticed the crash.

    No problem with Guitar Rig 5 with or without Rosetta mode.

    And yes I allowed full disk access.. But crashes is totally shuffle, no particular reason or settings.. 🙁

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,187 mod

    @OTC I've contacted you by email, my colleagues will need to have a deeper look.

  • OTC
    OTC Member Posts: 7 Newcomer
    Answer ✓

    Yes, received ! Thanks so much ✌️

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