Izotope product portal not working

Johnbee
Johnbee Member Posts: 22 Member
edited February 9 in Other Software & Hardware

Now that NI & Izotope have merged nobody seems to have any answers. My Izotope Product Portal no longer works. I tried re downloading and re installing and now it's totally useless.

Does anybody here have any answers?

Thanks

John Bowen

Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,525 admin

    Hi @Johnbee have you been in touch with our support team already? I couldn't find any tickets under your email address in our system.

  • Johnbee
    Johnbee Member Posts: 22 Member

    I opened a ticket at the isotope site. I was supposed to get an email from them but didn't. I have been reading around the internet that people have been having issues. My Isotope product portal seems to be dead right now. The plug-ins seem to work but I periodically check for updates. What's going on here? Would appreciate an answer. Thanks.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,918 mod

    @Johnbee I see you submitted a request on Friday. My colleagues should get back to you soon.

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