How do I get Machine software to download on my new computer. Old computer crashed.

marvin
marvin Member Posts: 3 Newcomer

I've downloaded NATIVE ACCESS as well as applications and instruments but the software icon for Maschine 2 still does not show up, nor is my hardware lighting up after plugging in USB to computer from Maschine. Was working fine until old computer crashed.

Answers

  • donmaddonald
    donmaddonald Member Posts: 41 Member

    I don't know about the hardware, but for the software, try to go on your account on NI website and check for your serial number and put it manually in Native Access.. see if it works.

  • marvin
    marvin Member Posts: 3 Newcomer

    Ok thanks.

  • marvin
    marvin Member Posts: 3 Newcomer

    I have installed Maschine2 successfully on a new computer however the hardware just flashes now and does not come one. The lights will flash on the hardware but that’s it. Does anyone know how to fix this? It was working fine before the old computer crashed.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod

    @marvin What's the operating system of your new computer? Have you followed these steps? My Maschine Controller Does Not Start

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