Ethan Zantiotis
Ethan Zantiotis Member Posts: 1 Newcomer
edited April 2022 in Other Software & Hardware

I purchased the ARTURIA V COLLECTION through the NATIVE INSTRUMENTS website. It has been two days since i haven't received any download links or license from them, although the purchase offers instant downloads. I tried to contact their support multiple times and got no response. Plus, they took the money from my account before the order confirmation and i can't even request a refund. Can someone please help me?


  • JesterMgee
    JesterMgee Member Posts: 2,462 Expert

    Long weekend mate, prob need to wait

  • Matt_NI
    Matt_NI Administrator Posts: 1,079 admin

    It seems like this was solved on the 17th already.

    Please keep in mind that for any order related topics, you'd need to check with our team over email / chat:

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