Problems with support
Is there a fast track to get in touch with NI employees in Berlin?
8 years ago I could call them and get my problem solved quickly. What happened to the great support there used to be?!?
Regards,
Olaf
Answers
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i dont knw
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No, the problem is still unsolved and this sucks. Wanted to get a song out before Christmas and the software I already paid for doen not run….
Sent another request…This could be solved within 5 minutes on the phone - only thing I learnt is not to buy any NI software in future
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After entering the license number of the product I bought (Ireland Upgrade version), I get the following error message: „Your account is missing the base product for this license.“
This is not true since I already have a license for Irish Harp. My Harp license has been registered and is displayed with my other serial no.
Why can’t I use the Ireland sounds when all conditions are fulfilled?
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