My Komplete Kontrol doesn't sound anything

Fernando Rochin
Fernando Rochin Member Posts: 3 Newcomer
edited October 2024 in Komplete Kontrol

My Komplete Kontrol suddenly I stopped hearing completely and tried all the steps in the support section and it didn't work. Can you help me?

Answers

  • Milos
    Milos Member Posts: 2,020 Guru

    Which DAW you use?

  • Fernando Rochin
    Fernando Rochin Member Posts: 3 Newcomer

    I use Logic Pro!

  • Milos
    Milos Member Posts: 2,020 Guru

    I would recommend checking if you properly connected your audio device.

    Either that, or experimenting with the settings of your audio engine (you use Mac, so you have only one engine).

    Let me know if it helped!

  • Fernando Rochin
    Fernando Rochin Member Posts: 3 Newcomer

    Well yes, the device is working and is Connected correclty, I was recording a song then a weird sustain appears (I was checking the midi settings in Komplete Kontrol sofware and with out changing anything the sounds stops suddenly)

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,389 mod

    @Fernando Rochin If you open Komplete Kontrol in standalone, is everything functional?

  • CGTS
    CGTS Member Posts: 12 Member

    I was hoping to see an answer here as today I have a similar problem.

    Everything was working fine until I tried opening an older Cubase project that asked for Kontakt 6 and would not let me passed the dialog until I clicked on Activate Native instruments to progress. I did that and it showed an update required for Komplete Kontrols to 3.2.0. After that Komplete Kontrols only plays certain plugins. All plug in instruments load and I can see keyboard activity in the interface but no sound. The ones that do work, work as normal. (This is in KK Stand Alone.) I have similar problems in Cubase with both KK and Komplete7. In fact Cubase crashes occasionally when testing out KK.


    Anyone got any ideas? PLEASE!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,389 mod

    @CGTS What's your operating system? IS the issue with Kontakt 6 soved then? What's happening if you open Kontakt 6 in standalone? "After that Komplete Kontrols only plays certain plugins." Do you mean the plug-ins load but empty or you play your keyboard and no sound comes out? Which plug-ins exhibit this issue and which ones don't?

  • CGTS
    CGTS Member Posts: 12 Member

    Hi Jeremy_NI.

    I started a new thread for this issue as it became more complicated

    https://community.native-instruments.com/discussion/comment/142918

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,389 mod

    @CGTS Sorry to hear that but thanks for creating your own thread, it makes things way easier! I've commented there.

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