Guitar Rig 7 Crashes DAW on close

gatd
gatd Member Posts: 3 Newcomer
edited January 3 in Guitar Rig & FX

guitar rig 7 is crashing my daw when I close the plugin

I have done all the remedies

any help pease?

thanks

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Comments

  • Eddie_NI
    Eddie_NI Product Team Posts: 355 mod

    We need more information in order to help you.

    Which operating system are you using, which version. Which DAW are you using, which version? Which plugin format of Guitar Rig 7 are you using, AU/VST3/AAX?

    If you are on Mac, can you give us a crashlog?

  • gatd
    gatd Member Posts: 3 Newcomer

    make no difference ventura or sonoma logic pro x ableton live 11

    Crashed Thread:    0 Dispatch queue: com.apple.main-thread


    Exception Type:    EXC_CRASH (SIGABRT)

    Exception Codes:    0x0000000000000000, 0x0000000000000000


    Termination Reason:  Namespace SIGNAL, Code 6 Abort trap: 6

    Terminating Process:  Logic Pro X [3221]


    Kernel Triage:

    VM - (arg = 0x0) Returned success with no page



    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0  libsystem_kernel.dylib       0x7ff803eb87a2 __pthread_kill + 10

    1  libsystem_pthread.dylib       0x7ff803ef0f30 pthread_kill + 262

    2  libsystem_c.dylib          0x7ff803e0fa49 abort + 126

    3  libsystem_c.dylib          0x7ff803e0ed30 __assert_rtn + 314

    4  MetalOld.dylib             0x1145889a2 MTLReportFailure.cold.1 + 43

    5  MetalOld.dylib             0x114563f39 MTLReportFailure + 529

    6  MetalOld.dylib             0x114515531 +[MTLLoader sliceIDForDevice:legacyDriverVersion:airntDriverVersion:] + 199

    7  MetalOld.dylib             0x1144abbab -[_MTLBinaryArchive legacySerializeToURL:options:error:] + 737

    8  Guitar Rig 7              0x56fe2f5ec NI_6_5_0_R1::QRhiMetal::pipelineCacheData() + 380

    9  Guitar Rig 7              0x56fc444c5 NI_6_5_0_R1::QRhi::pipelineCacheData() + 21

    10 Guitar Rig 7              0x56f37ada0 NI_6_5_0_R1::QSGRhiSupport::finalizePipelineCache(NI_6_5_0_R1::QRhi*, NI_6_5_0_R1::QQuickGraphicsConfiguration const&) + 272

    11 Guitar Rig 7              0x56f37b539 NI_6_5_0_R1::QSGRhiSupport::destroyRhi(NI_6_5_0_R1::QRhi*, NI_6_5_0_R1::QQuickGraphicsConfiguration const&) + 41

    12 Guitar Rig 7              0x56f35a7de NI_6_5_0_R1::QSGGuiThreadRenderLoop::windowDestroyed(NI_6_5_0_R1::QQuickWindow*) + 558

    13 Guitar Rig 7              0x56f2d5e9d NI_6_5_0_R1::QQuickWindow::~QQuickWindow() + 125

    14 Guitar Rig 7              0x56e540f4e ni::qt::QuickWindow::~QuickWindow() + 14

    15 Guitar Rig 7              0x56ddb35ba NI::AB::EditorQt::releaseQWindow() + 154

    16 Guitar Rig 7              0x56e0c4442 NI::AB::EditorWindow<NI::UIA::Window>::destroyQtPluginView() + 82

    17 Guitar Rig 7              0x56e0c436a NI::AB::EditorWindow<NI::UIA::Window>::onViewBeingDetached() + 74

    18 Guitar Rig 7              0x56e0c37b1 NI::AB::EditorWindow<NI::UIA::Window>::onEvent(unsigned int, NI::UIA::EventData*) + 193

    19 Guitar Rig 7              0x56e517f3c NI::UIA::DETAIL::WindowImpl::sendEvent(unsigned int, NI::UIA::EventData*, bool) + 28

    20 Guitar Rig 7              0x56e52f527 NI::UIA::COCOA::View::dealloc(objc_object*, objc_selector*) + 199

    21 libobjc.A.dylib           0x7ff803b2a9d7 AutoreleasePoolPage::releaseUntil(objc_object**) + 169

    22 libobjc.A.dylib           0x7ff803b27cf0 objc_autoreleasePoolPop + 235

    23 CoreFoundation           0x7ff803fccccc __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23

    24 CoreFoundation           0x7ff803fccbf1 __CFRunLoopDoObservers + 493

    25 CoreFoundation           0x7ff803fcc173 __CFRunLoopRun + 850

    26 CoreFoundation           0x7ff803fcb859 CFRunLoopRunSpecific + 557

    27 HIToolbox              0x7ff80ed699d9 RunCurrentEventLoopInMode + 292

    28 HIToolbox              0x7ff80ed69616 ReceiveNextEventCommon + 201

    29 HIToolbox              0x7ff80ed69531 _BlockUntilNextEventMatchingListInModeWithFilter + 66

    30 AppKit               0x7ff80753b7b9 _DPSNextEvent + 880

    31 AppKit               0x7ff807e33f64 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1304

    32 Logic Pro X               0x10bae4acd 0x10a352000 + 24718029

    33 AppKit               0x7ff80752cd32 -[NSApplication run] + 603

    34 AppKit               0x7ff807500d41 NSApplicationMain + 816

    35 Logic Pro X               0x10ae1ffc3 0x10a352000 + 11329475

    36 dyld                0x7ff803b66386 start + 1942

  • Eddie_NI
    Eddie_NI Product Team Posts: 355 mod

    We are very sorry that you are having trouble with Guitar Rig. This is a crash we have never seen before. Can you please tell us which exact versions of macOS, Logic and Ableton Live you are using? What is your Mac hardware? Which graphics chip does it have?

  • gatd
    gatd Member Posts: 3 Newcomer

    mac os sonoma logic pro 10.8.1 live 11.13 nvidea

  • Eddie_NI
    Eddie_NI Product Team Posts: 355 mod

    Sorry to be so pedantic, but it would help us a lot to reproduce the issue if we know the exact specifications of your hardware/software. Which macOS Sonoma version? What kind of Nvidia hardware?

  • Eddie_NI
    Eddie_NI Product Team Posts: 355 mod

    Could you please install the Guitar Rig 7.0.2 update via Native Access and check if that crash still happens?

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