Vocal Colors not loading

gsp4ni

I wonder if anyone can help point out what's going wrong...

I have Kontakt 7 v7.6.1 installed and have just bought and installed Vocal Colors v1.5.1

However, when I try to load VC in Kontakt 7, I get an error saying that my version of Kontakt is too old and that I need to upgrade to v7.7.0.000

However, in Native Access everything appears to be up to date.

Please advise. Thanks g:)

PoorFellow

Make sure that you are using latest version of Native Access (3.7.0), then try uninstalling Kontakt and then check for leftovers of Kontakt using the reg-tool from here : Fixing Software Update Installation Issues (Windows) : https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows- , then reboot computer and reinstall Kontakt in Native Access to see if that helps !

Otherwise you can get in touch with N.I. support here : http://bit.ly/NIsupport_install they can help with Native Access and installation of updates ! If you think it a Kontakt issue then Kontakt support is here :   http://bit.ly/NIsupport_kontakt

PoorFellow

Make sure that you are using latest version of Native Access (3.7.0), then try uninstalling Kontakt and then check for leftovers of Kontakt using the reg-tool from here : Fixing Software Update Installation Issues (Windows) : https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows- , then reboot computer and reinstall Kontakt in Native Access to see if that helps !

Otherwise you can get in touch with N.I. support here : http://bit.ly/NIsupport_install they can help with Native Access and installation of updates ! If you think it a Kontakt issue then Kontakt support is here :   http://bit.ly/NIsupport_kontakt

gsp4ni

@PoorFellow Thank you so much for responding. I will checkout your suggestions and will feedback my results. Many thanks again g:)

gsp4ni

@PoorFellow Thank you so much for your pointer.

It turned out that the automatic updates for the original Native Access v1.13.1 wouldn't update by itself any further.

By simply downloading Native-Access_2 and installing it brought me up to v3.8.0 and showed me some new updates which were available (that wern't showing before).

Once I updated all, including 'Vocal Colors', everything worked fantastically.

Thanks again, and: Don't fear the REAPER.fm :)