Does NI have human support?

Pjotter

Cannot update Kontakt 7.

Native Acces Installer does not work for correction .

Install older version NA does not work.

Deleting Kontakt 7 folder does not help.

So solution at NI support.

No contact form to be found.

Not very happy with NI.

Monochrome

You can use the self-help wizard on this page:

• https://support.native-instruments.com/hc/en-us/categories/360000053677-Download-Installation

If none of the possible solutions help, you will be able to file a ticket at the end.

Have you tried the NI Uninstall RegTool?

• https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows-

(Also, don't just delete folders. If you're on Windows, simply use its Apps & Features feature.)

Monochrome

You can use the self-help wizard on this page:

• https://support.native-instruments.com/hc/en-us/categories/360000053677-Download-Installation

If none of the possible solutions help, you will be able to file a ticket at the end.

Have you tried the NI Uninstall RegTool?

• https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows-

(Also, don't just delete folders. If you're on Windows, simply use its Apps & Features feature.)

chk071

"Does NI have human support?"

Counterquestion: Can you read?

@Monochrome posted the links.