One Key only works with 127 Velocity

Marc2023

Hi, I have one key on my Komplete Kontrol S49 MK1 that only works with a velocity of 127. That means if I press this key now matter at what pressure it play the note with full velocity. Does anyone know how to fix this issue?

mykejb

Is the problem the same with all instruments? Are you on Mac or PC? If you're on PC you could download MIDI-OX and use that to look at the data coming from the keyboard just be certain the problem is the keyboard and nothing else.

-- Mike

mattse

Hey @Marc2023, I have the same problem with my S88 MK2 - a single note (B2) plays at 127 velocity unless played very softly.

Rather than have the hassle of sending away for repair, or opening it up (the S88 is a messy beast inside), a less-than-ideal workaround for me (as a Logic user) has been to add Velocity Processor as a MIDI FX, by default to each track (image added for reference).

I set the max value to something like 80 (i.e closer to the 'average' velocity that you'd play). When jamming on instruments, synths etc, I end up not noticing it at all. Like I say though, less than ideal as the hardware still needs fixing for that note.

Marc2023

Thank you both for your response! It is definitely the hardware. Like mattse I also thought about opening the keyboard but I am afraid to damage even more. Is there a Video of how the keyboard ist build and can be opened? Couldn't find anything on YT.

JesterMgee

Google suggests this YT video

https://www.youtube.com/watch?v=Tf-01WiF1k0

I am sure it would give you enough info to help you decide if you are capable enough to take on the challenge.

Marc2023

Thx JesterMgee!