Customer service response speed

Lane Member Posts: 5 Newcomer

Can I have a service representative respond to my question as soon as possible?

I have been waiting for at least three weeks and have not received a response. It's very urgent.

Ticket number : 4086513


  • BIF
    BIF Member Posts: 267 Advisor

    Flagging @Chris_NI for help on this. Chris, I don't know who I should have were the first I thought of. Can you tell us who the right person might be for helping @Lane with something like this?

    Thanks in advance!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,823 mod

    @Lane I see my colleagues got back to you. Just checking in, let us know if there's anything else.

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