Kontrol S2 MK3 not lighting up when starting Traktor Pro 3

BJ1981
Member Posts: 8 Member
Hi,
My Traktor Kontrol S2 MK3 is plugged in and the NI app says the interface is connected. I also run audio out of it successfully from my PC.
Whenever I launch Pro 3, nothing happens on the interface, no lights or anything, and Pro 3 doesn't seem to recognise that there is any hardware plugged in, so I can't control Pro 3 with the Kontrol.
I have tried unplugging it, going through the setup wizard etc, nothing works
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