Update problems with traktor pro 3

I updated to the latest pro version and now the programm lost all of its data: no path is valid, all playlists are gone, itunes is located at the wrong place. The most unexpected thing is that during the update traktor did not ask me whether to use my former settings. It seems that everything is lost. All my remixes are gone, there is no backup of the former collection. What a mess. Has anyone got an idea of what went wrong?


MickiG

Comments

  • c0nsul
    c0nsul Member Posts: 325 Pro

    What computer and OS are you using? From which Traktor version did you update? And to what version did you update?

    Normally Traktor asks, if you want to use your existing paths/settings when updating a 3.x release. Also, Traktor normally backups collection and settings files when closing the app.

    Did you look into your documents -> Native Instruments -> Traktor Pro 3.x folder (of your former installation) for the backup folder?

  • Sasa1982
    Sasa1982 Member Posts: 5 Newcomer

    It happen excatly the same

    lost everything

  • daffys_dm
    daffys_dm Member Posts: 2 Newcomer

    Anyone knows what’s the deal with this situation…?

  • The Sarge
    The Sarge Member Posts: 142 Helper

    @MickiG , @Sasa1982 & @daffys_dm

    what are your OS or platform? PC/Mac

  • daffys_dm
    daffys_dm Member Posts: 2 Newcomer

    Model 2019 MacBook Pro 13”.

    Mac OS Ventura …

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