Native Access states update available, I select download and it immediately tells me 'Installation failed'. Has anyone encountered the same problem ?
Thanks
Do you have the older version of Native Access or the newer version (i.e., the one with the logo updated to look like the NI logo in the top left corner of this page)?
You may need to install the new version of Native Access to get the installation to work.
What is your operating system? Have you chosen specific installation paths in Native Access or left them to default?
If you're on Mac you can check this article: Native Access Error Message: "Installation Failed" (Mac)
If you're on Windows, it's more complicated you need to reach out to our supporters: http://bit.ly/NIsupport_install
