I don’t receive a purchase

Chris Martin
Chris Martin Member Posts: 1 Newcomer

Maybe somebody can help me. The 30/07/23 i buy an offer pack plugins and i never receive the download mail. I try to make all from the web but i have no answer and all the times i try goes on error web, on the phone and also on the iMac. I’m not sure if this is the place to make the reclaim. Sorry 🙏🏻

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,595 mod

    @Chris Martin I found several requests of yours where my colleagues got back to you. Can you double check your email inbox, spam & filters?

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