Headphone issue with Kontrol S2 MK3

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manuper98
manuper98 Member Posts: 1 Newcomer

Hey guys, first post here, hope you can help me with this.

I bought my kontrol on february and it has been doing its job smoothly so far, but this morning I realised only the left side of my headphones works. They work perfectly fine with all other devices (phone, laptop, etc). A friend of mine has the exact same issue.

Has anyone else had this issue? Is it solvable or do I have to send it for repairs? Is this covered by the warranty?

Thanks in advance for the help!😄

Answers

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 1,870 mod
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    Make sure the headphones are connected properly to the S2. Maybe wiggle it around a bit carefully. You can try using an adapter for the other jack size. I think this may be a connection issue.

  • LostInFoundation
    LostInFoundation Member Posts: 4,311 Expert
    edited August 2023
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    Are you sure that in Output routing/Output monitor both L and R are selected as Headphone L and Headphone R?

    Did you test other headphones in S2 to see if you have the same results?

  • fernando ticoulat
    fernando ticoulat Member Posts: 1 Newcomer
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    I have the same problem here. Was working fine until recently.

    The headphone is working fine when I test it on my laptop.

    When using Traktor the sound only comes out on the right side. But I get full sound when the plug is halfway in the jack.

    All the settings seems fine.

    Please help!!



  • Tina Turntables
    Tina Turntables Member Posts: 2 Newcomer
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    Same issue here - has anyone figured this out yet? have a gig soon so this is not ideal

  • Tina Turntables
    Tina Turntables Member Posts: 2 Newcomer
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    UPDATE - this issue is solveable: I cleaned out the headphone socket with compressed air (which in and of itself did not change much) and then I put in my AUX cable to these Logitech speakers with subwoofer I usually use for at home prep and put my heaphones in the output socket. I found the issue with the right speaker did not occur there and then I changed the cables again to have my headphones back into headphones socket and this resolved the issue, I had sound again on both sides of the headphones. I'm thinking some analysing issue krept into the system, possibly with some dirt or so and I hope it stays resolved this way. Hope this helps!

  • Bensoir
    Bensoir Member Posts: 1 Newcomer
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    Hi all, I've been battling this same issue too and here's a fix that worked for me.

    Turn your headphones volume knob all the way to max and then bring it back down. I did it while playing a track in the headphones via my Traktor S2mk3.

    Somehow this seemed to reset the left/ride balance. This confirms my suspicions that this is not a hardware issue as my headphones and cables are fine and I didn't suddenly damage the phones out output.

    I hope it works for you too!

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