Headphone issue with Kontrol S2 MK3

Hey guys, first post here, hope you can help me with this.
I bought my kontrol on february and it has been doing its job smoothly so far, but this morning I realised only the left side of my headphones works. They work perfectly fine with all other devices (phone, laptop, etc). A friend of mine has the exact same issue.
Has anyone else had this issue? Is it solvable or do I have to send it for repairs? Is this covered by the warranty?
Thanks in advance for the help!😄
Answers
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Make sure the headphones are connected properly to the S2. Maybe wiggle it around a bit carefully. You can try using an adapter for the other jack size. I think this may be a connection issue.
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Are you sure that in Output routing/Output monitor both L and R are selected as Headphone L and Headphone R?
Did you test other headphones in S2 to see if you have the same results?
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I have the same problem here. Was working fine until recently.
The headphone is working fine when I test it on my laptop.
When using Traktor the sound only comes out on the right side. But I get full sound when the plug is halfway in the jack.
All the settings seems fine.
Please help!!
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Same issue here - has anyone figured this out yet? have a gig soon so this is not ideal
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