Problem with my Kontrol x1 mk2

mesick
mesick Member Posts: 1 Newcomer
edited October 2024 in Traktor Software & Hardware 
Hello, 

My kontrol x1 mk2 worked perfectly last month but yesterday, during a performance, the display showed two 0, I could only choose my decks with the left knob.
All my effects knobs work but not the buttons.
On the left side I can choose and validate the size of my loops but not on the right side.
My two play buttons don't work and Traktor doesn't even detect a midi signal (CTRL).
on the right side, almost all buttons do CUE.

I opened and cleaned the controller, nothing special.

I reinstalled the drivers etc.

what to do ?

THANKS


Answers

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 3,220 mod
    edited August 2023

    Go to Preferences➔Controller Manager➔Device Dropdown Menu.

    I may be wrong, but you probably have Two mappings for the X1MK2 in the list. Select one of them, then press Edit...➔Delete Mapping.

    PrefDAW.jpg


  • Stevan
    Stevan Traktor Mapping Mod Posts: 2,222 mod

    I would nstall 3.4 or 3.5 version. You can find installers on this forum.

    3.6 up to 3.9 have suffered from a ton if internal changes (to accomodate new features) and some of which, can be affecting your computer.

    If you still have the same issue with older versions then the issue is not just Traktor.

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