Selling Crossgrade Question

holonology
holonology Member Posts: 60 Member

Hi. I bought Komplete Standard earlier this year, with a view to upgrading to either K15 Standard or Komplete Ultimate (depending on how finances pan out in the future.)

At that point I will have an old license to sell. However, I bought K14 on a "crossgrade" via Novation and their deals on the Novation Customer Center. I wondered what the implications for any sale might be?

Am I right in saying that anyone buying K14 from me will need to meet the criteria for a crossgrade here: https://support.native-instruments.com/hc/en-us/articles/209597509-Qualifying-Base-Products-for-KOMPLETE-Updates-and-Upgrades

Or is there something else I need to know?

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,887 mod
    Answer ✓

    @holonology Unfortunately I'm not familiar with these crossgrades. The best is to ask my colleagues directly: https://bit.ly/NIsupport_RA On a side note, you should have time before Komplete 15, Komplete 14 was only released last year.

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 1,647 mod

    I think that this is a question for customer support if @Jeremy_NI can not answer that ! (I just 'called' on Jeremy by tagging him)

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,887 mod
    Answer ✓

    @holonology Unfortunately I'm not familiar with these crossgrades. The best is to ask my colleagues directly: https://bit.ly/NIsupport_RA On a side note, you should have time before Komplete 15, Komplete 14 was only released last year.

  • holonology
    holonology Member Posts: 60 Member

    Thanks folks, I will ask!

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