Maschine 1.8 to 2.0 update problem

hi there,
My friend who does not speak English has a problem with updating his Maschine.
He bought mk1 a long time ago, with the original software, and komplete 10 o....
His operating system is win7.
We tried to upgrade/update it to Maschine 2.8 - the current one, via Native access.
After providing the serial number, the application show - OK, Maschine updated, and it still is not working.
Funny though...DEMO version runs fine...
Does he need to pay 99 EUR (full price for a new customer!) ??
...or something is not right??
I was under impression update is for free, and actually wasnt able to establish that, so out of desperation (installation is required today asap) we think about paying 99EUR to get Maschine 2.8...
...but it's weird...if the client who already paid for the product, bought many extensions/libraries, and full komplete setup, now need to stretch another 100 for the update, when 69EUR is price for a person who didn't spend a penny for Maschine or other product before (owner of the midi box/controller without software can get Maschine 2.8 for 69 EUR, right?)
I am aware it's Sunday...so no way to contact NI Support and resolve it,
\we have a session, and we need Maschine now:)
thanks for help, if we cant resolve it quickly....only option is to get updat for 99EUR...
Best Answer
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You are correct, it doesn’t include full Maschine Library.
Here is the link in any case, if someone needs it (which is practically impossible to find in NI site…probably done intentionally)
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Answers
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Unfortunately, Maschine 2 is a paid update.
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ok, thanks!
...but it looks like NI treats better ne Clients then the ones who already spent some $$$....
as the update cost 99EUR, and 69EUR is price for a owner of the box without software, right?
seems unfair:/
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Try to buy it (add to cart) and see the result, i think you will discover that your are qualify for a discount!
...i can not be 100% sure for this, but try it, you have nothing to loose :-)
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That low price is generally for users of MK2 / MK3 controllers which are supposed to already come with Maschine 2 SW, unlike the MK1 which came with V1.
I have seen Mk2's on ebay go for 75$, so it's probably cheaper to get it used (from a user selling it with sw) than to just buy the upgrade and stick with a super old controller. Win-win in my opinion.
If you got the link to purchase the 69EUR one it will probably work, I can't really recommend it as it's kind of a hack... surely it breaks some sort of rule. 🤷♂️
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There is a difference between the update and the „full“ SW.
AFAIK does 69 EUR SW only include the Maschine Factory Selection which can be updated to full Maschine 2 Library for another 99 EUR.
You want to get the the update.
As @D-One mentioned, you might be better off getting a used Maschine Mk2 at a low price. However, you have to make sure all SW is included, because many sellers keep the SW to keep access to their Maschine projects.
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Oh, i thought he was talking about buying the software for those who got a Maschine controller without software (usually in the used market when the seller does not transfer the license), there used to be a link to buy that, it wasn't supposed to be public bt it go out there.
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I am referencing the same product. Last time I checked, that SW did not include the full Maschine Library but only the Factory Selection. Maybe the Library is tied to the hardware, don’t know. BTW, couldn’t find that link anymore either or would have posted.
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You are correct, it doesn’t include full Maschine Library.
Here is the link in any case, if someone needs it (which is practically impossible to find in NI site…probably done intentionally)
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Ooh... I see, Thanks. I remember it being full lib, they must have changed it since the "Essentials" lib was introduced (with the release of the Mikro MK3?)
I wonder what happens if OP buys that, it comes with the Essentials lib but OP has the full lib in his account, I am not sure if libs have versions... I wouldn't go spending the $ to find out tho.
I checked the prices on ebay again and in Europe MK2's go for quite a bit higher than in the US, about 100/130Eur, with Sw I still think it's a way better deal than buying either the 69$ or 100$ upgrade for SW only.
I'm pretty sure there must be tons of people out there with more than 1 Mas controller that have extra licenses they might want to sell for cheap, looking around could be an option, just gotta be careful not to be scammed.
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If he has Maschine 1 installed, the library he has is Maschine 1 full library. So buying Maschine 2 Essentials should add the Maschine 2 library in the essential version.
BTW: I am one of those multiple Maschine owners with multiple licenses (some of them never registered, and in all versions: essentials or complete). So @filip pietrzykowski, if you are interested, contact me. Surely I’m not a scammer ☺️
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