Kontakt 7 standalone instantly crashes

Technicyan

Hi,

I was never been able to open Kontakt 7 neither in standalone mode and in my DAW (it makes my DAW automatically crash too)

I followed these steps but it didn't worked:

https://support.native-instruments.com/hc/en-us/articles/115004169849-KONTAKT-Crashes

I set up to ASIO as driver and used Apollo solo USB / Universal Audio USB as my device

All the other Kontakt versions works fine. I have tried to reinstall multiple times aswell

Any idea ?

Technicyan

https://community.native-instruments.com/discussion/comment/83786#Comment_83786

The recent update 7.5.0 fixed the crashes 😉 They were aware of this issue, it was an NI bug.

Tommyd

Thanks. Lots of difficulties and inexplicable issues, but NI Support has been helping me and I finally got it working with 7.10.5. Thanks!

Sunborn

https://community.native-instruments.com/discussion/14787/kontakt-7-standalone-instantly-crashes

• Do you have the latest Kontakt update? According to this article it was a bug because of too many entries in Quick load (which is now removed)

https://community.native-instruments.com/discussion/8409/kontakt-7-crashes-latest-as-of-12-5-2022

• Do you have any toolkit for audio routing in Windows? According to this article it was the cause for crashing

https://community.native-instruments.com/discussion/7192/kontakt-7-crashing-on-windows-11

Technicyan

https://community.native-instruments.com/discussion/comment/82238#Comment_82238

Hello, thanks for your help.

I have the latest Kontakt update.

If it was a bug, and if it was fixed, then it's not the issue today, because my Kontakt 7 still crashes.

I can't even load the standalone, when I delete the registers I can choose the audio devices, then when I click confirm, Kontakt 7 says it stopped working and crashes. If I reopen it without deleting the registers, it crashes without showing the audio preferences.

Jeremy_NI

@Technicyan What soundcard/driver do you choose before it crashes?

Technicyan

https://community.native-instruments.com/discussion/comment/83786#Comment_83786

The recent update 7.5.0 fixed the crashes 😉 They were aware of this issue, it was an NI bug.

Tommyd

I have Kontakt 7.10.2 and it crashes instantly as stand-alone in Mac OS 14.4 and 14.5.

It also crashes DAWs that I try to open it in.

koto847

https://community.native-instruments.com/discussion/comment/154407#Comment_154407

has anyone found the issue for this for 7.10.2 version (windows 11/64bit)? This just started happening for me this morning.

I uninstalled Kontakt 7, native access and reinstalled to no avail.

Jeremy_NI

@Tommyd @koto847 You should have 7.10.4 available now in Native Access. Please update. If Kontakt crashes again, please follow these steps: Kontakt Crashes Ad if this doesn't work, get in touch here: https://bit.ly/NI_support_kontakt

Tommyd

Thanks. Lots of difficulties and inexplicable issues, but NI Support has been helping me and I finally got it working with 7.10.5. Thanks!

ibk

https://community.native-instruments.com/discussion/comment/157736#Comment_157736

How did you fixed it? I have the same issue.😭