USB-Error

gorgesflight
gorgesflight Member Posts: 1 Newcomer
edited July 2023 in Maschine

Hello,

I have the MK2 machine and run it on my Wondows PC. Win 10, i7 processor, Steinberg midi/audio interface. Since some update, the machine hardware has had the problem of going out briefly (not power, just USB) and then reconnecting to the computer. So the USB connection keeps dropping. There is no specific trigger for this. And the song continues to play during this time. The Windows signal then sounds briefly that the hardware has reconnected to the computer and the lamps on the hardware light up again.

Does anyone know the problem or knows a solution for it?

Kind regards, Jörg

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Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,525 admin
    Answer ✓

    Update on behalf of the OP: The culprit is the broken USB port on the computer itself.

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 1,696 mod

    This could happen of a number of reasons ,

    Try using another USB cable and or another USB port

    Check power management setting on computer , especially for USB

    If you draw power from USB and do not have a power supply attached then try attaching a power supply to Maschine or try using a powered hub between Maschine and computer...

    There could be another unidentified problem with your computer including a driver problem..

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,525 admin
    Answer ✓

    Update on behalf of the OP: The culprit is the broken USB port on the computer itself.

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