Problem installing Session Guitarist Picked Nylon

Rob Di Nero

Hi there,

I have problems installing the Session guitarist Picked Nylon. I also use Electric Sunburst, Mint and feel other Instruments that need Kontakt but this time it takes unusually long to install and I did Not manage so far.. i Wonder why this is, as the Library is about 6GB but something seems to be wrong as I don‘t see any progress in installing and After an hour it Lost the internet Connection so i had to Start again with the Same result… can anyone report similar Problems and how to solve this? Thanks for taking time.

best

Rob

Rob Di Nero

thanks for reply,unfortunately it didn‘t help and I Never had such problems before installing any Instrument for use in Kontakt Player. It took me hours and the interesting thing is that I finally was able to install but without using Native Access by using the installer of the image file. After that I activated it with Native Access…. If I knew before this would be a way to go I would not have spent so much time. Maybe this helps someone else some Day.

Sunborn

https://community.native-instruments.com/discussion/14749/problem-installing-session-guitarist-picked-nylon

Make sure that Native Access has Full Disk Access

Check if the steps in this article fix your issue: Native Access Error Message: Download Failed: "Unknown error"

If still no success, contact Support Team here: http://bit.ly/NIsupport_install

Rob Di Nero

thanks for reply,unfortunately it didn‘t help and I Never had such problems before installing any Instrument for use in Kontakt Player. It took me hours and the interesting thing is that I finally was able to install but without using Native Access by using the installer of the image file. After that I activated it with Native Access…. If I knew before this would be a way to go I would not have spent so much time. Maybe this helps someone else some Day.

Sunborn

https://community.native-instruments.com/discussion/comment/82120#Comment_82120

Yes, you did the correct and obvious thing, to keep the installer after downloading, before damn Native Access deletes it! The same thing i do too!

To my opinion (and i wrote this on other posts too) those developers behind new Native Access, are sadists with absolutely no respect to the user. They think we are sheep maybe and they follow this disgusting dogma "the user doesn't need too know". Very conservative people, i wish for more "old-school" developers to come back!

Anyway, according to NI Admins, issue will be fixed in the next update (7.5). Hopefully coming in the next weeks.