How I will recive mi keyboard? Do it arrives at my adress o I need to retire from a Agency?

SR493 Member Posts: 2 Newcomer

Hello, I am from Venezuela I live in a small town, I want to buy a Komplete Kontrol A-49.

But to be honest I have some Doubs for example.

After pay, how I know my keyboard Arrive.

Where do I receive it?

If after several weeks I have no response, where do i Claim and I have certainty o reimbursement.

Best Answer


  • LostInFoundation
    LostInFoundation Member Posts: 4,051 Expert
    edited June 2023

    They will ask you for an address where the keyboard will be delivered.

    Do you have doubts because delivery is not working well where you live?

  • SR493
    SR493 Member Posts: 2 Newcomer

    Correct. Where I live, normally we have to retire the product on an agency. So that's why I was wondering how I Will recibe the keyboard. And how Will delivery.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,935 mod
    Answer ✓

    @SR493 Maybe my colleagues can answer some questions:

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