How to register Ozone10 from Komplete

Khalm

I bought Komplete Collectors Edition via upgrading. I took this route:

Kontakt 7 -> Komplete Ultimate -> Komplete Collectors Edition

But I haven't really received a serial for Ozone10, which should be included.

If anyone else has bough Komplete and installed Ozone successfully, how did you do it? Which serial did you use (did ozone have its own or did you use the Komplete serial)? If you got the serial in an email, what should I look for (subject line etc)?

Monochrome

It's because the Ozone product you get from Komplete is handled differently in a technical sense.

• Ozone 10 Standard from Komplete 14 Appears in 'Full Trial' Mode [in iZotope's Product Portal]

Paule

Mayhaps it's pre-installed in Native Access, incl. serialnummer. Do you take a look there?

Khalm

Wow you're right. But as far as izotope is concerned, I don't own ozone 10 it seems. Which makes ineligible for crossgrades. Damn it.

Khalm

Anyone know why my ozone isn't showing up in izotopes installer or website?

Monochrome

It's because the Ozone product you get from Komplete is handled differently in a technical sense.

• Ozone 10 Standard from Komplete 14 Appears in 'Full Trial' Mode [in iZotope's Product Portal]

Khalm

https://community.native-instruments.com/discussion/comment/79300#Comment_79300

Thank you. Does that mean that in izotope's eyes I'm not eligible for crossgrade to music production suite?

PoorFellow

https://community.native-instruments.com/discussion/comment/79345#Comment_79345

Even if it should mean that now then that may change in the future because the adding of Izotope to Native Instruments are a work in progress , ref. :

https://blog.native-instruments.com/native-instruments-brand-news/

Monochrome

https://community.native-instruments.com/discussion/comment/79345#Comment_79345

No, you can crossgrade via NI's side:

https://www.native-instruments.com/en/products/izotope/music-production-suite-5/

The Crossgrade option on the pricing page may tell you that you're not eligible, but that's just a visual error. You are eligible for it.

Khalm

https://community.native-instruments.com/discussion/comment/79424#Comment_79424

Thanks for that info/confirmation. However, I'd love for Izotope to acknowledge me as a Ozone10 owner, since that might give me a cheaper crossgrade.

diploandfriends

Any update NI? How can I register my iZotope product on the iZotope site so they recognize that I have a product?