So first I bought the Stroh Violin and the Sospiro Violin instruments and then afterwards learned I needed to get Kontakt to actually use them. No biggie, I downloaded, I guess, the free version. I try working with those two instruments in Pro Tools and it kept saying DEMO even though I bought the instruments, and I kept getting an error saying it's a non-player instrument and I needed an upgrade. I didn't know what to do so I bought the full version of Kontakt. When i went to purchase it said my postal code and credit card # doesn't match, which doesn't make sense because I never had a problem with online purchases before. Wel, I didn't get the download, but Native Instruments got my money anyway, because I checked and the payment went though.
I don't know if it's my own stupidity or what but from customer support (Which seems non-existent) to the hassle of trying to figure out this program myself it all seems very user-unfriendly. I have no idea how to use Native Access and both Stroh and Sospiro are contained in this other program called Pulse, like ******? Plus, I'm down over $200. Can someone help me figure out what the deal is?
Honestly, I just wanted a violin plugin for Pro Tools.